(See my biography page for more information).


Publications:
Bringing in the Customers: Regulation, Discretion and Customer Service Narratives in Upmarket Hair Salons

This paper draws on empirical research and explores the relationship between the organisation of work and customer service narratives in 'up-market’ hairdressing salons in the UK.

Article: Print

$US10.00

Article: Electronic

$US5.00
What’s the Story? Exploring Online Narratives of Non-Binary Gender Identities

This paper explores key features of non-binary gender identity narratives told by older and younger non-binary people on internet blogs and forums, drawing out their implications for further research.

Article: Print

$US10.00

Published Online: May 6, 2016

$US5.00